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Last updated: June 1, 2025
Crispin Brooks (“we,” “our,” or “us”) operates the website crispinbrooks.com and provides historical book restoration, paper conservation, and archival binding services. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit our site or contact us through our forms.
When you fill out a contact form or send us an email, we collect the information you provide: your name, email address, phone number, and the content of your message. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This is done through cookies and similar tracking technologies.
We use the data you provide to respond to your inquiries, provide quotes, and deliver our conservation services. Technical data and analytics help us improve our website, understand user behavior, and ensure the security of our site. We do not use your data for automated decision-making or profiling.
Our website uses cookies to remember your preferences, analyze site traffic, and improve your experience. You can control cookie settings through your browser. Disabling certain cookies may affect the functionality of the site. We also use analytics services (such as Google Analytics) that may set cookies on your device.
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website, hosting, email delivery, and analytics. These processors are contractually bound to protect your data and use it only for the purposes we specify. In certain cases, we may be required to disclose data to comply with legal obligations.
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are typically retained for up to two years after the last communication, unless a longer retention is needed for legal or contractual reasons.
Depending on your location, you may have rights under GDPR, CCPA, or similar laws. These include the right to access, correct, delete, or port your data, as well as the right to withdraw consent or opt out of certain processing. To exercise these rights, please contact us using the details below. We will respond to your request within the timeframes required by applicable law.
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We do not make misleading claims, create fake urgency, use fake endorsements, or imply affiliation with any official entity or brand without clear disclosure. All testimonials and case studies on this site are genuine and based on real projects. We do not guarantee specific results without documented evidence.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:
Crispin BrooksWe may update this policy from time to time. Changes will be posted on this page with an updated revision date.